By making a booking, you agree to the following terms and conditions:

 

Goose Valley Place Terms and conditions

The following definition shall be used in this document and any agreement between the parties:

‘Booking’ shall mean any communication in terms of which the tenant agrees to rent the unit for a period of time. This shall specifically include digital communications such as email, or messaging technology.

‘Deposit’ shall mean 50% of the total basic rental (i.e. excluding cleaning fees or breakage deposit). The deposit is payable within 3 days of the confirmation of the booking.

‘Maximum number of occupants’ shall be six people (including children).

’Occupant’ shall include any person occupying the unit during the period of the rental.

‘Owner’ shall mean Goose Valley Place (Pty. Ltd but will for the purposes of this agreement include the directors, agents and employees of the owner.

‘Rental period’ shall mean from 14h00 on the agreed date of arrival and 10h00 on the agreed date of departure.

 ‘Tenant’ shall mean the person making the booking.

‘The unit’ is unit DD1 in Goose Valley Estate. The unit represents a three bedroom, two bathroom sectional title unit with a patio, situated in the Goose Valley Gold estate in Plettenberg Bay.

‘The rules of the Goose Valley estate’ shall mean the standard rules of the Goose Valley HOA, a summary of which can be found at https://www.goosevalleygolfestate.co.za/conduct-rules

 ‘The terms and conditions’ are the terms and conditioned outlined in this document. These terms and conditions can be viewed at https://goosevalleyplace.co.za/terms-conditions/.

The tenant who makes the booking accepts their duty to ensure that anyone occupying the unit during their stay abides by the terms and conditions set out in this document but also and all occupants of the unit.

1.1 The unit is a self catering unit and as such does not offer catering services (meals) or any other personal services such as personal laundry, transport, entertainment baby sitting etc..  Tenants will however be provided with contact details for restaurants, cleaning services and other services providers to engage these services directly with the service providers, for their own account.

 1.2. The names and relationship of the persons sharing the unit must be provided when the reservation is made. Persons over the age of 12 years are classified as adults.

1.3. Reservations will not be confirmed until the booking form and proof of payment is provided to us at which time we will send a confirmation form with relevant reservation details to the tenant.

1.4. Payment Terms/Cancellations: A 50% deposit is required to secure bookings. The balance can then be paid in cash on arrival if preferred, except for peak period bookings which are payable in full 30 days before arrival.

1.5. Cancellations
If cancelled or modified up to If cancelled by 30 or more DAYS before arrival date, 0% of the total price of the reservation will be charged and there will be 100% refunded.

If cancelled between 21 and 30 DAYS before arrival date, 25% of the total price of the reservation will be charged and there will be 75% refunded.

If cancelled between 14 and 21 DAYS before arrival date, 50% of the total price of the reservation will be charged and there will be 50% refunded.

If cancelled between 7 and 14 DAYS before arrival date, 75% of the total price of the reservation will be charged and there will be 25% refunded.

If cancelled in LESS 7 DAYS before arrival date, 100% of the total price of the reservation will be charged and there will be no refund.

1.5. Deposit Fees
Banking fees that are levied on cash or cheque deposits will be deducted from the refundable breakage deposit. EFT is the preferred method as there are no fees. If it must be a cash deposit do it at the ATM to reduce costs.

Quote totals will not be reduced should you be fewer tenants than originally specified. Bookings that are being paid off monthly are non refundable.

1.5. Breakages / breakage Deposits
1.5.1 Refundable breakage deposit may be levied  Refunds are processed within max 3 days of departure. No cash refunds will be issued on departure. Student/adults group rates/fees and conditions may differ and will be quoted separately.

1.5.2. You will be liable for any breakages during your stay. Any breakages in excess of the breakage deposit will be payable in cash with one week of departure.

1.6. Discounted rates will be revised should the duration of stay be decreased or interrupted or payment terms not be adhered to.

1.7. The tenant retains personal liability for the bill until the employer, agent, or person that made the reservation on his or her behalf has settled it.

1.7.1. EFT is the preferred method of payment. We do not have credit card facilities nor do we accept cheques.

1.7.2. Rates are subject to change without notice. Quotations are valid for 24 hours unless otherwise specified. Subject to availability upon acceptance. In case of a double booking the payment that reflects in the bank account first will secure the accommodation and the later payment will be refunded in full.

1.8. Refunds on cancellations will only be made after payment has been finally cleared by the bank or Credit Card Company. This process can take in excess of 30 days.

2. Arrival and Departure
   2.1. Check in time is between 14:00 and 20:00 unless prior arrangements have been made.

2.2. Check out time is by 10:30 unless prior arrangements have been made. This is to enable the room to be prepared in time for new arrivals. Late check outs may be charged for.

3. Parking and Access
   3.1. Should you need to bring more than one vehicle per unit please do inquire about the availability of parking. Rooms must be locked, windows closed and keys handed in to the caretaker prior to departure.

3.2. No visitors will be permitted without permission. We accept no responsibility for any loss or damage.

3.3. Parking under carports is reserved for tenants only. Tenants may only park on their designated parking.

3.4. Tenants to provide access to their own delivery services (e.g. take aways).

4. Service Hours
   4.1. The owner is contactable from 07:30 to 21:00 on weekdays and from 08:00 to 20:00 on weekends and public holidays. 
5. Security & Storage
   5.1. Although the establishment takes reasonable steps to ensure the safety and security of tenants and their possessions tenants retain final responsibility for their own safety and security. Keep unit locked at all times when you are not in the unit..
6. Braai/Entertainment Facilities and rules
   6.1 The unit has a private braai. Please do be considerate when it comes to noise levels. No loud music is permitted. No noise/shouting at the swimming pool or carpark before 8am or after 8pm. Do keep the pool gates closed at all times. Kids are allowed into the bunny hutch with adult supervision, please ensure the hutch door is secured properly when leaving.

6.2. No fireworks to be let off on or around the property.

7. Plumbing/Electrics
   7.1. Please be considerate when it comes to the use of the plumbing and electrics. Kindly switch of most lights when not in a room and ensure the outside lights for your unit are switched off in the morning.
8. Smoking
   8.1. Smoking is permitted on the veranda’s and in the gardens/outdoors. Kindly do not smoke in the unit.
9. Loss or Damage to Establishment Property
   9.1. The tenant is liable for any loss or damages (excluding wear and tear) to the property of the establishment.
10. General Incapacity
    10.1. The establishment cannot be held liable if any of the following events or conditions prevents us from fulfilling out obligation to tenants. We will take all
    reasonable steps to minimize disruption and discomfort to tenants under these conditions.

10.1.1. Unanticipated interruption to the electricity, water, sewage to, from or on the tenant house property.

10.1.2. Industrial action, civil uprising or criminal activity.

10.1.3. Fire, frost, flooding, subsidence or any other force major event.

 

RELEASE, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT

Anyone renting the unit agrees to the following.

I/We are occupying the above property at my/our own and sole risk and are using the facilities on the Premises entirely at my/our own risk and I/we hereby indemnify and hold harmless the owner of the Premises and their members, employees, agents and/or affiliates (“the Indemnified Parties”) against all liability for any and all claims whatsoever and howsoever arising, including without limitation, any consequential loss claim, arising from and including without limitation, any loss, theft, or damage to my/our property (whether corporeal or otherwise) or any illness, injury or death which may arise irrespective of the cause of any such loss, theft, damage, illness, injury or death and in particular, whether arising through negligence or recklessness and whether liability would be vicarious or not.

I/We hereby release, indemnify and hold harmless the Indemnified Parties against any and all liability, claims, demands, losses, or damages whatsoever and howsoever arising, including without limitation, for personal injury, property damage, or wrongful death of our minor child/children (“the minor”). I/we further agree that, despite this agreement, should I/we, the minor or anyone on the minor’s behalf institute a claim against the Indemnified Parties, I/we hereby indemnify and hold harmless the Indemnified Parties from any litigation expenses, attorney’s fees, loss, liability, damage or costs which the Indemnified Parties may incur as a result of such claim.

I/We irrevocably waive any and all claims (including future claims) I/we may have against the Indemnified Parties and irrevocably indemnify the Indemnified Parties against any and all claims that may be made against the Indemnified Parties by myself/us, my spouse, my/our dependants, my/our invitees and/or any party gaining access to the Premises through me/us.

I/We indemnify the Indemnified Parties against any and all claims against the Indemnified Parties arising from any act or omission, whether culpable or otherwise, of myself/us, my spouse, my/our dependants, my/our invitees and/or any party gaining access to the Premises through me/us.

This agreement shall be effective and binding on me, my spouse, my heirs, next of kin, executors, administrators and assigns in the event of my death, my personal representatives, my children and any guardian ad litem for the said children.